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Shujo Aesthetics · Online Clinic
Clinician-Led · Prescription Access · PIH-Safe Care
We stabilise inflammation first, then treat the drivers of acne — while preventing post-inflammatory hyperpigmentation and scarring risk. Expert, structured acne care delivered to your door.
Start Online ConsultationTailored to You
No two acne presentations are the same. Every recommendation is built around your skin, your history and your goals — not a one-size-fits-all protocol.
A carefully sequenced AM and PM routine designed to stabilise inflammation, address active acne and support your skin barrier — without overwhelming or disrupting your natural skin function.
Where clinically indicated, we can coordinate access to prescription-strength or compounded topical formulations that go beyond what is available over the counter — and are precisely calibrated to your skin.
A time-limited oral antibiotic course may be considered when clinically indicated — applied judiciously, with clear endpoints, as part of a wider treatment strategy rather than a standalone solution.
Post-inflammatory hyperpigmentation is a significant concern — particularly for skin of colour. We pace treatment appropriately and build in preventive strategies from the outset, so active management does not create new problems.
Your Journey
Answer a short questionnaire about your skin, health history and current routine. Upload clear, unfiltered photos in natural light — these give our clinicians what they need to assess your skin accurately and safely.
Your case is reviewed by a qualified clinician within 24–48 business hours. A tailored treatment plan is created based on your individual presentation — not a template — with a clear AM and PM protocol.
You receive a written AM/PM skincare plan. Where prescription or compounded skincare is appropriate, this is coordinated for direct delivery via our pharmacy partner — so you can begin treatment without delay.
Transparent Fees
No packages. No subscriptions. Pay only for what you need.
Full assessment, bespoke AM/PM plan and prescription coordination where clinically appropriate.
Review your skin's response, refine the plan and adjust product choices as needed.
In-depth review for complex or evolving cases at the key 8–12 week treatment milestone.
Repeat prescription issue or minor plan adjustment between visits. Suitability assessed on a case-by-case basis.
Please note: Medication and compounded skincare products are charged separately and will be communicated clearly before any prescription is issued or product dispatched.
Common Questions
8–12 weeks is typical for meaningful, visible change. Acne treatment requires patience — the goal is not just to clear active breakouts but to address the underlying drivers and prevent future recurrence. Your clinician will set realistic expectations at your initial consultation and track progress at follow-up.
No — medication and compounded skincare products are charged separately to the consultation fee. You will be informed of all product costs clearly before anything is issued or dispatched. There is never any obligation to proceed.
Yes — and it is something we take seriously. Post-inflammatory hyperpigmentation (PIH) is a significant risk in acne treatment for skin of colour, and we build a PIH prevention plan into every assessment from the outset. We pace treatment carefully and choose products that are appropriate for your skin type and tone.
Your case will be reviewed and your plan prepared within 24–48 business hours of a complete submission. Submissions that include clear photographs and a fully completed questionnaire allow for the fastest turnaround.
Clear, unfiltered photographs in natural light — including a close-up of the affected area and a wider facial shot. Please do not use filters, beauty modes or flash photography, as these prevent accurate clinical assessment and may affect prescribing safety.
Ready to Begin?
Complete your questionnaire, upload your photos and receive a personalised, clinician-prepared treatment plan — with prescription skincare coordinated for delivery where appropriate. Expert acne care, from your home.
Your Skin. Our Expertise.
Begin your online acne consultation today — and take the first step toward clearer skin, guided by specialists who understand both the clinical and personal dimensions of living with acne.
Start Your Consultation